QParents is a free and secure online application that enables Queensland state school parents to access and manage their student's information and complete school-related administrative tasks.
What information is available in QParents?
Using QParents, you can:
View upcoming events, timetables and report cards.
Access and provide digital consent.
View and update attendance details, including future absences.
View behaviour information.
Make payments and view credit balances and payment history.
Receive announcements from the school.
How do I register for QParents?
To start using QParents, visit qparents.qld.edu.au and follow the instructions.
Once you have created your account, download the app on your preferred device.
How do I verify my identity?
When registering for QParents, you will be asked to verify your identity online by providing 100 points of identification.
| Identity document | Points |
|---|
| Australian passport | 50 |
| Australian driver licence | 60 |
| Australian birth certificate | 50 |
| Australian citizenship certificate | 50 |
| Australian marriage certificate | 40 |
| Australian change of name certificate | 40 |
| Australian visa (foreign passport) | 40 |
| Medicare card | 40 |
What if I can't verify my identity online?
If you are unable to provide 100 points of ID online, select the Not enough ID? option and visit the school to verify your identity.
The school can verify your identity by sighting at least one document from the table above, along with either:
Additional Identity Documents — List 1
Learner driver licence
Working with Children Check (blue card)
Adult proof of age card
Queensland Weapons licence
Industry Authority card issued by the Department of Main Roads
Additional Identity Documents — List 2
Bank statement with your name and address (less than six months old)
Utilities statement with your name and address (less than six months old)
Pensioner Concession Card
Department of Veterans' Affairs entitlement card
Entitlement card issued by the Department of Human Services
Student identity card issued by an Australian education institution
Queensland or Australian Government staff identity card
If you are still unable to verify your identity, contact the school, as staff may be able to verify your identity under the Known Person/Community Standing option.
Privacy and security
Where is my personal information stored?
The Department of Education has contracted Microsoft to host the QParents application.
Your username, email address and phone number are stored in Microsoft's secure data centre in Australia. Personal information is protected using encryption to prevent unauthorised access.
Is my personal information stored when I verify my identity?
No. The information provided during identity verification is not stored by the department or the contracted identity verification service, GreenID.
GreenID uses the information to verify your identity against the issuing authority. The department receives only confirmation or rejection of your identity.
Will my data be used for advertising?
No. Queensland Government agencies are not permitted to disclose your information for marketing or advertising purposes.
Student information
Where does my child's information come from?
Student information displayed in QParents is collected through school processes, including enrolment and academic reporting, and recorded in the department's OneSchool database.
How current is the information?
Information becomes available in QParents when recorded or updated in OneSchool, or within 24 hours for invoices and payment records.
Information updated by parents through QParents is available immediately for the school to verify before being released into OneSchool.
What if I don't want my child's information in QParents?
Contact the school if you would like to remove your child's information from your QParents account.
Need help with QParents?
For assistance, you can: